Refund & Return Policy

We have a 14-day return policy — you have 14 days after receiving your item to request a return.

Eligibility

To be eligible for a return, your item must be in the same condition as received: unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

How to Start a Return

Contact us at info@amorajewelry.ca. If your return is accepted, we'll send you instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.

Damages & Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you received the wrong item, so we can make it right.

Exceptions — Non-Returnable Items

• Earrings (for hygiene reasons)
• Custom or personalized items
• Sale items
• Gift cards

Exchanges

The fastest way to get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

Once we've received and inspected your return, we'll notify you of the approval status. If approved, the refund is automatically applied to your original payment method within 5–10 business days.